FAQ

What material are the garments made of?

Our t-shirts are 100% cotton, hoodies and crewnecks are 50% cotton and 50% polyester.

What sizes do you carry and what type of cut are the shirts?

All our garments are straight cut. We have sizes from small XS to 2XL. You can see the exact measurements for each size in the product photos.

Do you ship to all of USA and Canada?

That's right. We ship throughout Mexico using the most recognized shipping companies worldwide.

Do you have free shipping?

Yes, we offer free shipping, but it depends on the country. Occasionally, we offer discount coupons or promotions that include free shipping. Check out the current promotions on our social media.

I got the wrong size/product/color

If you've noticed a mistake in your order and have already paid for it, please contact us through our social media channels. If the product hasn't been made yet, we can still make an exchange.

Do you accept refunds or returns?

Yes, we will only issue refunds that are requested before the order is processed.
No, we do not accept returns unless the product arrived in poor condition or we made a mistake in the order. Returns are also not accepted for custom orders.

We are not responsible if a package is lost during shipping by a carrier, but alternative solutions will be offered.

I want a custom order

If you'd like a custom order, please contact us through any of our social media channels. Please note that a custom order may take 7 to 14 days to ship, depending on our workload.

We have some templates that you can customize to your liking, just visit our custom section in the menu.

¿Qué tipo de impresión usan?

La técnica de impresión que utilizamos es Direct to Film (DTF), la cual se caracteriza por su alta durabilidad y una textura imperceptible al tacto. Es importante considerar que los colores pueden presentar ligeras variaciones entre los mockups digitales y el producto final.

How long does it take to ship an order?

El tiempo de envío que aparece en las opciones de paquetería se refiere
Only the time it takes the courier company to deliver your order. This is independent of the time it takes us to prepare and ship your order. Please note that during holidays, this may take longer. If you have questions about the exact date your order will ship, you can contact us through our social media. However, generally, if you place your order before Monday, we will ship it on Saturday of that same week.

What payment methods do you accept?

We accept online payments by debit card, credit card, PayPal, Apple Pay, and Google Pay.

Si prefieres realizar tu pago sin proporcionar tus datos bancarios tambien contamos con transferencias bancarias, depósitos en efectivo en tiendas Oxxo o 7-Eleven y Paypal.